Shipping & Returns
📦 Shipping & Returns Policy
Welcome to Jafiliya Fragrances – your satisfaction is our priority!
🚚 Shipping Information
📍 Delivery Areas:
Currently, we deliver across Pakistan. During promotions or holidays, deliveries may be limited to specific cities (e.g. Lahore only during Eid).
📦 Order Processing Time:
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Orders are processed within 24-48 hours.
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You’ll receive a confirmation message once your order is shipped.
🚛 Delivery Time:
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Lahore: 1–2 working days
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Other Cities: 3–5 working days
💸 Shipping Charges:
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Lahore: Rs.200
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Other cities: Rs. 200 flat rate (unless mentioned otherwise)
🔁 Returns & Exchange Policy
🧴 Perfume Not Right for You?
No worries! At Jafiliya Fragrances, we want you to be fully satisfied.
You can request an exchange if:
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You received the wrong product
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The product was damaged during shipping
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There is a quality issue
⏱️ Return Request Window:
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Must be reported within 3 days of delivery
📦 What’s Not Returnable:
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Opened or used perfumes
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Products purchased during final clearance sales
🔄 Exchange Process:
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Contact us via WhatsApp or Email
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Share your Order ID + Pictures (if applicable)
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We’ll guide you through the pickup or replacement process
📞 Need Help?
For any queries, feel free to reach out:
WhatsApp: 03184159446
Email: www.jafiliyafragrances@gmail.com
Instagram DM: @jafiliyafragrances